jdby — Personal Data Protection

jdby's Privacy Policy

This policy openly explains how we handle and protect your personal data.

Last updated: 29 October 2026

Introduction — Purpose of This Policy

jdby is a platform for gaming enthusiasts in Myanmar, offering slots, live casino, football, esports, and Dragon Tiger. We are committed to protecting our players' personal data with the utmost care.

This Privacy Policy ("Policy") explains how your personal data is collected, what it is used for, and how it is protected when you use jdby's website and services. By continuing to use this website, you are considered to have accepted the terms of this Policy.

We protect your data using SSL encryption technology. Our service is available only to users aged 21+, and we follow data security practices that comply with applicable laws.

Types of Data Collected

Personal Identification Data

Data collected when you register an account includes—

  • Full name (first name and last name)
  • Date of birth (to verify you are 21+)
  • Email address
  • Phone number
  • Payment account details

Technical Data

Data collected automatically when you browse the website includes—

  • IP address and browser type
  • Pages viewed and time spent
  • Cookies and session data
  • Device type and OS version
  • Referring website URL

Gaming data

This includes data generated while using the website—

  • Games played, play duration and methods
  • Bet amounts and results
  • Deposit / withdrawal records
  • Bonus usage records

Communication data

This includes data collected when you contact us—

  • Live chat conversation records
  • Email correspondence content
  • Issue reports and feedback

How we use your data

jdby uses collected data only for the following purposes—

1Account management

To create your account, verify your identity, and provide secure access.

2Financial transactions

To process deposits, withdrawals and bonus payments accurately. Also used to prevent financial fraud.

3Customer service

To resolve your questions and issues via 24/7 Live Chat and email, and to carry out any fixes required.

4Service improvement

To study player usage patterns and improve the website, game selection and ease of use.

5Security and fairness

To detect and prevent unauthorised access, account theft and irregular play, and to ensure fair gameplay.

6Responsible gambling

To analyse play patterns, provide support where needed, and ensure gambling limit tools work effectively.

Cookies and tracking technology

jdby's website uses cookies. Cookies are small data files stored in your browser that help you use the website more smoothly.

Essential cookies

These cookies are essential for the website to function correctly. They cover login session management, payment transaction security, and language display. These cookies cannot be disabled.

Performance cookies

Used to understand how the website is browsed and which pages receive the most traffic. Data is collected in aggregate only and cannot be used to identify individuals.

Functional cookies

Used to remember your chosen language, game preferences and display settings. The website can still be used without these cookies, but some features may be limited.

How to block cookies

You can block cookies in your browser settings. Please note that blocking certain cookies may reduce the effectiveness of some website features.

Data sharing and third parties

jdby does not sell, rent or share your personal data with third-party companies for commercial purposes under any circumstances. Data sharing occurs only within the following limits—

Payment service providers

KBZPay, Wave Money, AYA Pay and CB Pay will receive only the data required to process deposits and withdrawals, and that data is protected under their own privacy policies.

Game technology providers

Technology providers responsible for running games will receive gameplay data only, and are bound by data protection agreements.

Legal requirements

If legally required actions arise, data will be disclosed as requested by the relevant authorities. When this occurs, we will notify you in advance to the extent permitted by law.

Data security standards

jdby has technical and organisational security measures in place to protect your personal data—

SSL / TLS encryption

All data transmitted between the website and your browser is protected by SSL encryption, making it impossible to intercept or read.

Access control

Access to player data is strictly restricted and all access logs are monitored. Staff can only access data relevant to their job responsibilities.

Data Storage

Data is stored on encrypted servers with regular backups and disaster recovery plans in place.

Data Minimisation

We only collect data that is genuinely needed to provide our service and do not attempt to collect data beyond that.

If a data breach occurs, we will notify you as quickly as possible and take immediate steps to resolve the issue. You can report a data breach directly to [email protected].

Your Personal Data Rights

As a jdby player, you have the following rights regarding your personal information—

1Right to Access

You can request to view the personal data we hold about you. Send this request to [email protected].

2Right to Rectification

If any of your personal information is inaccurate, you can request that it be corrected. Some data can be edited directly in your account settings.

3Right to Erasure

You can request to close your account and have your data deleted. Please note that some data may need to be retained for a legally required period.

4Right to Data Portability

You can request an export of the data you have submitted in a readable format. Contact [email protected] regarding this right.

5Right to Restrict Processing

You can request that your data be restricted from further processing while it is under review or while an objection is being handled.

6Right to Object

You can object to your data being processed for marketing purposes. Send your objection to [email protected] — we will respond within 24 hours.

Data Retention and Deletion

We do not keep your data longer than necessary. The following factors are considered when determining how long data is retained—

  • How long the data is needed to provide the service
  • How long it is legally required to be kept
  • How long a record is needed to resolve financial disputes

After account closure, financial records may be retained for a legally specified period. Once that period has passed, the data will be permanently deleted.

Under-21 Protection

jdby's services are for players aged 21+ only. We do not knowingly collect personal information from anyone under 21.

If we determine that we have collected data from a person under 21, that data will be deleted immediately and their account will be closed. If you notice someone under 21 accessing the site, please report it to [email protected] right away.

Policy Changes and Updates

jdby may update this privacy policy from time to time. When the policy is revised, it will be shown at the top of the website, and for significant changes, players will be notified in advance by email.

Continuing to use the website after changes have been posted means you accept the revised policy. The date of the most recent update to this policy is shown at the top of this page.

Contact Us About Privacy

If you have any questions, requests, or objections regarding this privacy policy, please contact the jdby customer support team—

Live Chat

You can reach jdby's customer support team directly via 24/7 Live Chat in Myanmar language. They can help answer any questions related to data protection.

Email

For data rights requests (access, rectification, or deletion), please send to the address below—

[email protected]

When sending a request, please include your account details and a description of what you are requesting.

What You Should Know About Personal Data Protection

jdby collects your personal data to manage your account, process financial transactions, verify that you are 21+, and provide 24/7 customer support. Data collection focuses only on what is genuinely needed to deliver the service.

jdby never shares your data with third parties for commercial purposes. Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and game technology providers receive only the data needed to carry out their role, and are bound by data protection agreements.

Retention periods depend on the type of data and are also tied to legal requirements. Financial records must be kept for the legally required period after an account is closed. After that period, the data is permanently deleted.

Blocking essential cookies may affect core jdby website functions such as login sessions and financial transactions. Blocking only performance and functional cookies means the site remains usable, but some services may be limited.

Send your data deletion request to [email protected]. Include your account login details and contact information in the request. We will process the deletion in accordance with applicable law after receiving your request.

All financial data on jdby is transmitted using SSL encryption and stored on encrypted servers. Payment transactions are processed through the secure gateways of KBZPay, Wave Money, AYA Pay, and CB Pay, so payment details are not stored directly on jdby's servers.

Yes, jdby may update this policy from time to time. Players will be notified in advance of any major changes. Continuing to use the site after a policy update means you accept the revised policy. The date of the last update is shown at the top of this page.

We protect your data

If you have any questions, you can contact jdby's customer service team via 24/7 Live Chat.

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